State of AI trust in 2026: Shifting to the agentic era

Findings from McKinsey’s 2026 AI Trust Maturity Survey reveal progress in trust maturity, alongside persistent gaps in strategy, governance, and risk management. March 25, 2026AI adoption is accelerating rapidly, with organizations moving beyond experimentation toward scaled deployment of gen AI and, increasingly, agentic AI across core business functions. But as AI systems take on greater autonomy—making recommendations,…